Shipping (Australia & International) and Refunds

We Care — From Studio to Your Door. At Contemporary Co, every piece we send is handled with the same care and respect as the artists who created it. Because our collections are handcrafted and often delicate, each order receives gallery-grade, fragile packing to ensure it arrives safely and beautifully.We’re proud to offer a Breakage-Free Guarantee — if your piece arrives damaged, we’ll replace or exchange it with no fuss. That’s our promise to you.

Australia-Wide Shipping

Packed to Protect - Every order is handled with care and sent via a fragile shipping service.

Dispatch
In-stock items are shipped within 48 hours (Monday–Friday, excluding public holidays).

Standard Rates
Orders under $150 → $15 flat-rate shipping
Orders $150 and over → Free shipping
Express Post:
Orders under $100 → $25
Larger items or orders over $100 → $45
*If postage costs less, we’ll refund the difference — always.

Delivery Timeframes

Standard: 2–7 business days (WA/NT allow 5–7)
Express: 1–3 business days (WA/NT allow 2–3)

Please use a secure residential address — we don’t ship to PO Boxes unless arranged directly. Once a parcel is marked Delivered, Contemporary Co is not responsible for lost or stolen items.

International Shipping

We ship all over the world weekly, sharing Australian craftsmanship with customers across the globe.

Please contact us using the form below, and our team will send you a custom shipping quote and estimated delivery time for your location.

Every piece is packed to gallery standard to ensure it arrives safely, wherever you are.

Refunds & Exchanges

Changed your mind? That’s okay.
Returns are accepted within 7 days of delivery for a store credit, provided items are in new, unused condition and returned in their original packaging.

How to return:

  1. Contact us within 7 business days of delivery.
  2. Repack your item safely in its original packaging.
  3. Return postage is the customer’s responsibility.

We’re unable to process returns after 15 business days or for items not in original condition.

Need Help?

Text us on 0416 575 561 or use the contact form below — our team’s always happy to help and will respond as quickly as possible.